> For the complete documentation index, see [llms.txt](https://docs.rivalryze.com/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://docs.rivalryze.com/your-account/subscription-tiers.md).

# Subscription Tiers

Every RivalRyze account starts on the free **Basic Tier**. **Supporter** and **Legend** are paid plans that keep your stats fresher and unlock extra customization and rewards. **Partner** is a custom plan for community owners, creators, game developers, and brands.

Everyone can connect all platforms, join and host Contests, join Guilds, and earn Gems, whatever the plan.

## At a glance

|                                     | Basic (free)        | Supporter                                 | Legend                     |
| ----------------------------------- | ------------------- | ----------------------------------------- | -------------------------- |
| Price (USD)                         | Free                | $2.99/month or $28.70/year                | $4.99/month or $47.88/year |
| Automatic profile refresh           | About every 4 hours | Every hour                                | Every 30 minutes           |
| Manual refresh (**Update profile**) | Not included        | Once every 30 minutes                     | Once every 5 minutes       |
| Daily Rewards Chest                 | Base reward         | +200%                                     | +500%                      |
| Custom profile background           | Not included        | ✅                                         | ✅                          |
| Badge next to your name             | Free badge          | Supporter badge                           | Legend badge               |
| Exclusive Marketplace rewards       | Not included        | ✅                                         | ✅                          |
| Discord extras                      | Not included        | Supporter-only events and Discord channel | Legend Discord role        |

Legend includes everything in Supporter. The plan picker always shows each plan's current price and full feature list, so check it for the latest details.

## Prices

The plan picker has a **Monthly** and an **Annually** toggle. Annual billing saves 20%: $28.70 a year for Supporter and $47.88 a year for Legend. Prices are in US dollars.

The Daily Rewards Chest boost is explained in [Rewards](/gems-and-wallet/rewards.md).

## Why the refresh schedule matters

RivalRyze checks your connected accounts on a schedule to pull in new achievements, trophies, and stats. The faster the schedule, the sooner your profile, your rank, and your Contest leaderboards catch up with what you just played.

* **Basic**: your profile refreshes about every 4 hours.
* **Supporter**: every hour, plus a manual refresh whenever the 30-minute cooldown has passed.
* **Legend**: every 30 minutes, plus a manual refresh every 5 minutes.

To refresh manually, click the refresh icon (**Update profile**) on your profile, or **Update** on your profile card on the home page. A progress panel shows each platform as it syncs. During the cooldown, hovering the button shows **Update Cooldown** with the time left. On the Basic plan, the button opens the plan picker instead. See [Your Profile](/your-profile-and-games/your-profile.md#keeping-your-stats-up-to-date).

## Profile customization

Paid plans can set a custom profile **Background** from their game art. On Basic, you can preview a background, but saving it asks you to subscribe ("Custom backgrounds are a subscriber perk"). Banners and rings (avatar frames) are available on every plan. See [Your Profile](/your-profile-and-games/your-profile.md#customize-your-profile).

## Marketplace items

Each Marketplace item sets which plans can buy it and how many times. Some items are for subscribers only, and purchase limits can be higher on paid plans. The item tells you when it's restricted. See [The Marketplace](/the-marketplace/marketplace-overview.md).

## How to subscribe

You can open the plan picker from:

* **Settings → Billing**, then **Upgrade**. The **Upgrade** button on the home page's **Upgrade to Legend** slide also takes you here.
* The **Go Premium** card in the sidebar, then **Upgrade now**

Then:

1. Choose **Monthly** or **Annually**.
2. Select a plan card and click **Select plan**.
3. Complete the secure checkout in the window ("Complete your subscription").

You'll see "Subscription confirmed", and your plan applies right away.

For the **Partner** plan, select its card and click **Contact RivalRyze**. That opens our Discord so you can talk to the team.

## Manage, change, or cancel

Go to **Settings → Billing** (titled **Manage subscriptions**). You'll see your **Current plan**, its price, and its features.

* **Manage** opens the secure billing portal, where you can change or cancel your plan and update your payment method.
* On **Supporter**, **Upgrade** offers the move to **Legend**.
* **Billing history** lists your past payments with the invoice, amount, date, and status.

Gems you've earned stay in your wallet when your plan changes.

{% hint style="warning" %}
**If a payment fails**, your subscription goes on hold and your benefits pause until the payment goes through. Settings → Billing shows a warning with an **Update payment method** button. Once your payment method is fixed and the payment succeeds, your benefits come back.
{% endhint %}