Transaction History
Every gem that moves in or out of your wallet is logged. The transaction history is your full audit trail — find it under Wallet → Transactions on your dashboard.
What you'll see
Each entry shows:
Date and time of the transaction.
Type — what category of gem movement (see below).
Amount — positive for credits to your wallet, negative for debits.
Description — what triggered it (e.g., "Joined Contest: Elden Ring Platinum Race").
Running balance — your wallet total after that transaction.
Transaction categories
Signup bonus
Your starter gems on account creation.
Credit
Daily claim
Your daily login reward.
Credit
Contest entry fee
You joined a Contest.
Debit
Contest win
You won a Contest's prize pool.
Credit
Contest refund
A Contest you joined was cancelled or you left before start.
Credit
Donation made
You donated to a Contest's prize pool.
Debit
Donation received
You won a Contest that included donations.
Credit (shown as part of the Contest win)
Tip received
Another player tipped you (in supported Discord servers).
Credit
Tip sent
You tipped another player.
Debit
Reward program
You completed a reward program goal.
Credit
Shop purchase
You bought something in the Shop.
Debit
Shop refund
A Shop order was refunded (e.g., a gift card couldn't be fulfilled).
Credit
Host boost
You added a starting boost to a Contest you hosted.
Debit (refunded if you win, kept by winner otherwise)
Filtering and searching
You can filter the history by:
Category — show only Contest wins, only Shop purchases, etc.
Date range — narrow to a specific week, month, or custom range.
Contest name — find every transaction tied to a specific Contest.
This is especially useful at tax time, end-of-month accounting, or just to figure out where your gems went last weekend.
Exporting your history
You can export your full transaction history to CSV from the Wallet → Transactions → Export button. The CSV includes every column above plus a transaction ID.
Keep an exported copy if you're spending a meaningful amount on the platform. It's your record if you ever need to dispute a charge or verify a balance.
Understanding negative balances
You can't have a negative wallet balance — RivalRyze will reject any transaction that would put you below zero. If you try to join a Contest that costs more than your current balance, you'll be prompted to come back when you have enough.
When something doesn't add up
If your balance doesn't match what you expected:
Check the most recent transaction. The "running balance" column will show what your wallet was after that transaction.
Look for missing or unexpected transactions. Filter by date range to narrow it down.
If you find a discrepancy, contact support with:
The transaction ID (visible by clicking the row)
A description of what you expected vs. what you see
We'll investigate within 24 hours.
Privacy
Your transaction history is private — only you can see it. Hosts of Contests you join can see that you joined and paid the fee, but they don't see your wallet balance or other transactions. Same with donations: the donation amount and username are public on the Contest page, but the donor's full balance and history are not.
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