> For the complete documentation index, see [llms.txt](https://docs.rivalryze.com/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://docs.rivalryze.com/connecting-gaming-platforms/xbox.md).

# Xbox

Link your Xbox account to bring in your Xbox games, achievements and Gamerscore. Xbox is linked directly with your Microsoft account.

## Connect Xbox

1. Open **Settings** and pick the **Connections** tab.
2. Under **Connect through authentication directly**, click **Connect** on the **Xbox** row.
3. Microsoft's sign-in page opens. Sign in with the Microsoft account that owns your gamertag and approve the access.
4. You're sent back to the page you started from and see **Xbox account connected successfully**. Your first sync starts.

If you cancel on Microsoft's page you see **Xbox authorization was denied.** If something else goes wrong you see **Xbox authorization failed. Please try again.**

## Let RivalRyze see your game history

Xbox privacy settings can hide your game history. When they do, Xbox doesn't say the profile is private: a sync simply finds no games. In your Xbox privacy settings (on your console, or at [account.xbox.com](https://account.xbox.com)), allow others to see your game and app history.

If a sync finds no Xbox games, the refresh progress checklist says:

> No Xbox games were found. If your Xbox privacy settings hide your game history, update them and refresh again.

## What gets synced

| Data         | Notes                                  |
| ------------ | -------------------------------------- |
| Games        | Your Xbox title history                |
| Achievements | Unlock status for each game            |
| Gamerscore   | Shown on your profile's Xbox card      |
| Completion   | Games completed and average completion |

Xbox doesn't report playtime to RivalRyze, so your Xbox card shows no playtime.

Achievements from older Xbox 360 titles may not sync.

## How often Xbox syncs

Xbox syncs on your subscription tier's schedule (every 4 hours on Free, every hour on Supporter, every 30 minutes on Legend). Subscribers can also refresh right away with the refresh icon (**Update profile**) on their profile. See [the sync schedule](/connecting-gaming-platforms/troubleshooting-sync.md#5-understand-the-sync-schedule).

## Contests with Xbox

Whether your Xbox achievements count in a Contest depends on the platforms that Contest covers. See [Objective Modes](/contests/objective-modes.md).

## Disconnecting Xbox

Click **Disconnect** on the Xbox row in **Settings → Connections**. You see **Xbox account disconnected successfully**, and RivalRyze stops syncing the account.

## Troubleshooting

### No games after connecting

Allow others to see your game and app history in your Xbox privacy settings, then refresh.

### An achievement isn't appearing

* Check that it's unlocked on your Xbox achievements page.
* Wait for the next scheduled sync, or use the refresh icon (**Update profile**) on your profile if you subscribe.

### The link is refused

That Xbox account may already be linked to another RivalRyze account. Sign in to that account and disconnect it there, or [contact support](/help-and-faq/contact-support.md).

## Related

* [Troubleshooting Sync Issues](/connecting-gaming-platforms/troubleshooting-sync.md)
* [Why Isn't My Game Showing Up?](/help-and-faq/game-not-showing.md)
* [Fair Play](/fair-play/auto-pop-and-fair-play.md)