PlayStation Network
PSN works differently from the other platforms. RivalRyze does not connect to PSN directly. Instead, you link your PlayStation account to your Discord account once, and RivalRyze reads it from there.
This is because Sony doesn't offer a public OAuth flow that third-party apps like RivalRyze can use. Discord does — and Discord's "Connections" feature exposes your linked PlayStation account to apps you authorize.
Prerequisites
To connect PSN, you need:
A Discord account (free).
Your Discord account linked to RivalRyze. See Connecting Discord.
Your PlayStation account linked to your Discord account (steps below).
If any of these is missing, the PSN connection won't work.
Step 1 — Link PSN to your Discord account
This is done in Discord, not on RivalRyze.
Open Discord (app or discord.com) and log in.
Click the gear icon at the bottom-left to open User Settings.
Select Connections from the left menu.
Click + and pick PlayStation Network.
Sign in with your PlayStation account when prompted.
After it links, make sure "Display on profile" is toggled ON for the PlayStation connection. If it's off, RivalRyze can't see the connection.
The "Display on profile" toggle is the single most common cause of "User does not have a PSN connection" errors. Discord doesn't default it to ON for all users — check it manually.
Step 2 — Trigger the PSN link on RivalRyze
Open Account Settings → Connections on RivalRyze.
Find PlayStation Network and click Connect via Discord.
RivalRyze checks your Discord account for a PlayStation connection and reads your PSN account ID from it.
Your initial trophy and game sync starts immediately.
If you've just linked PSN to Discord, give Discord a minute to propagate the change before clicking Connect via Discord on RivalRyze.
Step 3 — Make your PSN profile public
Even after PSN is linked through Discord, RivalRyze still reads trophy data directly from PSN's public profile. If your profile is private, no trophies sync.
You can change PSN privacy from a web browser, the PS5, or the PS4. Pick the path you find easiest.
Web browser
Open account.sony.com and sign in.
Go to Privacy Settings → Edit Privacy Features.
For each of the three sections below, set the visibility to Everyone (or Anyone):
Gaming | Media — controls trophies, game library, and gameplay activity.
Friends | Connections — controls who can see your friends and connections.
Personal Info | Messaging — controls profile metadata.
PS5
Go to Settings → Users and Accounts → Privacy.
Select View and Customize Your Privacy Settings.
For each category above, set visibility to Anyone.
PS4
Go to Settings → Account Management → Privacy Settings.
Enter your account password if prompted.
For each category above, set visibility to Anyone.
"Gaming | Media → Trophies" is the most important setting — without it, your trophies will not sync no matter what else you change. The other categories help with edge cases (game library visibility, friend-of-friend lookups).
What gets synced
Game library — every PlayStation game tied to your account.
Trophy progress — bronze, silver, gold, and platinum trophies per game.
Platinum status — which games you've fully platinum'd.
Unobtainable trophies — trophies that can't be earned anymore (e.g., from closed servers) are excluded from completion %.
Trophy groups — DLC trophies are tracked separately from base game trophies.
How often does it sync?
Free
Every 4 hours
Supporter
Every hour
Pro
Every 30 minutes
You can also trigger an on-demand sync from your profile any time.
What Contests can I join with PSN?
PSN supports every achievement-style Objective Mode, plus the platinum-specific ones:
Battles (leaderboard):
Achievement Points
Completion Achievement Points
Bounties (objective):
Achievement Hunter
Platinum Hunter (PSN exclusive)
Completion Hunter
See Objective Modes.
Disconnecting PSN
Two layers:
From RivalRyze only: Open Account Settings → Connections and unlink PlayStation Network. Your PSN data is removed from RivalRyze; the Discord connection stays.
From Discord (which cascades): Open Discord → User Settings → Connections → click the X next to PlayStation Network. The Discord-side link goes away, and RivalRyze loses access on the next sync.
Either way, you're removed from active PSN-based Contests.
Troubleshooting
"User does not have a PSN connection"
Your Discord account doesn't have a PlayStation connection linked, or it's set to private.
In Discord: User Settings → Connections.
Verify PlayStation Network is listed.
Verify "Display on profile" is toggled ON for it.
Return to RivalRyze and click Connect via Discord again.
"User does not have a discord profile"
You haven't connected Discord to RivalRyze yet. See Connecting Discord and link Discord first.
"PSN profile already attached to a user"
The PlayStation account in your Discord is already linked to a different RivalRyze account. Sign in to that account, or contact support if you've lost access to it.
"This profile is private"
Your PSN trophy privacy is too restrictive. Follow Step 3 above to make Gaming | Media, Friends | Connections, and Personal Info | Messaging visible to Anyone. Then trigger an on-demand sync.
"Discord token expired"
Your Discord session needs re-authorization. Open Account Settings → Connections → Discord → Reconnect, then retry the PSN link.
A trophy I just earned isn't showing
Trigger an on-demand sync from your profile.
PSN sometimes delays propagating trophies server-side. If it's been over an hour and the trophy still isn't on your PSN profile either, the issue is on Sony's end — wait it out.
An unobtainable trophy is counting against me
RivalRyze maintains a list of known unobtainable trophies and excludes them from completion %. If you find one that's still counting, contact support with the game and trophy name.
Why this flow?
Sony doesn't publish an OAuth API that third parties can use to authenticate PlayStation accounts. Discord — which has a much closer partnership with Sony — does. By linking PSN to Discord once and re-using that connection across apps you authorize, you avoid sharing PSN credentials with anyone but Sony and Discord.
The trade-off is that PSN is tied to Discord on RivalRyze. If you disconnect Discord, you lose PSN access too.
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